שאלות נפוצות
הכל מה שצריך לדעת על מארזי השבת שלנו — כשרות, משלוחים, תשלום, התאמה אישית והחזרים.
Yes! Every item in our boxes is under Badatz Eda Charedis supervision — the most stringent kosher certification in Israel. We never compromise on this.
Jerusalem — free, delivered Friday morning. Courier nationwide (Tel Aviv, Haifa, Center) — 60₪, within 48 hours. Self-pickup is also available by prior arrangement.
For Jerusalem — Wednesday 23:59 for Friday morning delivery. For nationwide courier — we recommend ordering by Sunday. No stressful last-minute deadlines.
Absolutely. In the "Build a box" step, choose the size and contents (chocolates, nuts, halva, wine/juice, and more), and add a personal message or company logo.
Unopened boxes can be returned within 3 days of receipt. If a product is defective, contact us via WhatsApp and we will arrange an immediate replacement or a full refund.
Yes. Orders of 10+ boxes qualify for special pricing, including the option to add your company logo and brand message. Contact us via the "For business" page and we will send a quote within 24 hours.
Bit (instant transfer), bank transfer, or credit card. After ordering you will receive an immediate WhatsApp + email confirmation with the payment details.
Of course. At checkout there is a field for a personal message which will be printed on an elegant card and included in the box. You can also hide the sender name for a surprise gift.
Jerusalem — free delivery. Tel Aviv, Ramat Gan, Givatayim, Bnei Brak, Petah Tikva, Raanana, Modiin, Haifa, Rehovot, Ashdod — by courier 60₪. Other locations can be arranged via WhatsApp.
No. We close before Shabbat and reopen Saturday night. Orders placed on Shabbat or holidays will be handled after the holiday in order of arrival. For urgent matters, leave a WhatsApp message.